Privacy policy

Last updated: December 27, 2025

At Sahvo, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

When you visit our store or place an order, we may collect the following information:

  • Personal details such as name, phone number, email address, and shipping/billing address

  • Order and payment-related information

  • Device and browser information, IP address, and browsing behaviour on our website

  • Any information you voluntarily provide when contacting us

Payment information is processed securely through trusted third-party payment gateways. Sahvo does not store your card or banking details.

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your order, shipping, or support requests

  • Improve our website, products, and customer experience

  • Send updates, offers, or marketing communication (only if you opt in)

  • Prevent fraud and ensure secure transactions

Sharing of Information

We do not sell or rent your personal information.

Your data may be shared only with:

  • Payment gateways and logistics partners for order fulfillment

  • Service providers who help operate our website and business

  • Legal authorities if required by law or to protect our rights

All third parties are required to handle your data responsibly.

Cookies & Tracking

Our website uses cookies and similar technologies to:

  • Enable core website functionality

  • Understand website traffic and user behavior

  • Improve performance and user experience

You may disable cookies in your browser settings, though some features of the website may not function properly.

Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is completely secure.

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your personal data

  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. Sahvo is not responsible for the privacy practices or content of these external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Email: support@sahvo.com